Work follows us home on our smartphones, tugging at us during an evening out or in the middle of our children’s bedtime routines. It makes permanent use of valuable cognitive space, and chooses odd hours to pace through our thoughts, shoving aside whatever might have been there before. It colonises our personal relationships and uses them for its own ends. It becomes our lives if we are not careful. It becomes us.
“In the future, when Microsoft leaves a security-flaw in their code it won’t mean that somebody hacks your computer. It will mean that somebody takes control of your servant robot and it stands in your bedroom doorway sharpening a knife and watching you sleep.” ~ Daniel H. Wilson New examples of the hybrid workforce are appearing all the time. Amazon’s warehouse with robotic shelves, the exoskeleton trialled at Daewoo and the financial services startups using algorithms to deliver advice show us what is already possible. We can see that the reality of a hybrid workforce is no longer confined to science fiction. What role will humans play in the future of a 21st Century organisation? Here are five key management challenges that I believe we will encounter on that journey:
Human life is about more than work and productivity. The value of a human life is not measured by that person’s demand in the workforce. I believe that we are wise to reinforce and celebrate this message. We can also strive to create deeply human and compassionate communities where people learn and connect.
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Work follows us home on our smartphones, tugging at us during an evening out or in the middle of our children’s bedtime routines. It makes permanent use of valuable cognitive space, and chooses odd hours to pace through our thoughts, shoving aside whatever might have been there before. It colonises our personal relationships and uses them for its own ends. It becomes our lives if we are not careful. It becomes us.