“Culture eats strategy for breakfast.” It’s a statement attributed to Peter Drucker, the famed management guru, and a concept that many business leaders ascribe to. I like to quote it, and I want to believe it, but is it true? There are great companies that have a great culture. I like to use Southwest Airlines …
Interesting article weighing the issue of whether it's about the people or about the products/services. If it's your people that make a difference, then what's the implication of good vs. poor culture?